MONTEYA LIMITED WARRANTY

This limited warranty covers any defects in material or workmanship in new MONTEYA products purchased by customers on MONTEYA.COM. It doesn’t cover certain things, so please read this limited warranty carefully.

This limited warranty extends only to the original consumer purchaser (after this, “you” or “your”) and can’t be assigned or transferred to anyone else. If you purchased your MONTEYA product online from MONTEYA (after this, “MONTEYA,” “us,” “we,” or “our”), you may obtain coverage under this limited warranty. If you purchased MONTEYA product somewhere else, this limited warranty doesn’t apply.

WHAT DOES THIS WARRANTY NOT COVER?

This limited warranty doesn’t cover any problem caused by (i) commercial use, (ii) normal wear and tear, or (iii) misuse, accident (including but not limited to collision, fire, and spilled food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair, or improper storage. This limited warranty is void if a product is returned with removed, damaged or tampered labels or any alterations. MONTEYA DOES NOT WARRANT AGAINST ANY SCRATCHED, FRACTURED, OR SHATTERED LENSES. Also, consequential, indirect, and incidental damages are not recoverable under this warranty.

HOW LONG DOES THE COVERAGE LAST?

The warranty period is two (2) years from the documented date of purchase.

WHAT DO YOU HAVE TO DO?

MONTEYA will provide warranty coverage if your warranty claim complies with all terms of this limited warranty and you follow the return procedure below. If you don’t follow the return procedure, you can’t obtain warranty coverage.

To obtain warranty service for MONTEYA eyewear or other products purchased on MONTEYA.com, please contact us via warranty@monteya.com to obtain a Return Material Authorization (“RMA”) and prepaid return shipping label.

If your claim is covered by this limited warranty, MONTEYA will pay the cost of shipping the product back to you after the warranty service is completed.

Any product returned to MONTEYA without a valid warranty claim, without an RMA or without proof of purchase may be rejected, returned to you at your cost or kept for a period of 30 days. If after 30 days you have not paid for the cost of return shipping, MONTEYA may dispose of your product in its sole discretion after notifying you by phone or email that it intends to do so and giving you a final opportunity to make arrangements for return shipping. By sending a product for warranty service or replacement, you agree to transfer ownership of the original product to MONTEYA at the time at which it arrives at our warehouse if MONTEYA determines that replacement is appropriate.

WHAT WILL MONTEYA DO?

If MONTEYA authorizes you to return your product to MONTEYA and your claim is covered by this limited warranty, MONTEYA will decide whether to repair or replace the defective product. If your product will be replaced, MONTEYA will decide whether to replace it with a new or remanufactured product. If MONTEYA, in its sole discretion, determines it’s not reasonable to replace the defective product, MONTEYA may refund you the purchase price you paid for the product. Repaired or replaced products are covered for the remainder of the original product warranty or 60 days, whichever is greater.

WHAT ABOUT OTHER REPAIRS?

If your MONTEYA product doesn’t qualify for warranty service under this limited warranty or you can’t provide proof of purchase, you may still request to have it repaired by MONTEYA, but charges may apply. Please contact us via info@monteya.com.

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